Please come to the Broderick Room at Town Hall on Wednesday, March 2 at 7 PM. You’ll hear a presentation from the library consultant Libby Post and the IPL Board of Trustees. They’ll be talking about what was learned from the focus groups with our customers, what the library needs to survive and how we might improve our funding to keep the doors open. You’ll also see our new logo and tagline and hear a discussion about improving the marketing of the library. If you care about the library this is a meeting you need to attend!
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February 23, 2011 at 2:26 pm |
What?
Not a word about refreshments?
Those miniature sandwiches would be good!
February 25, 2011 at 12:02 pm |
I am a bit skeptical about the need for a new Library logo and tag line AND a marketing strategy. The truth is we need a fully functioning, fully staffed library whether it be one or two locations. Our cut hours, limited periodicals, crammed computer space (to name a few things) are appalling. This focus group study seemed like a waste of money and a smoke screen to take attention away from our real problems.
February 26, 2011 at 10:54 am |
To: Kay Ramsay
Your comment about the focus group study is irrational.
How can you make a critical statement BEFORE listening to the consultant’s presentation?
A rational statement is based on an objective understanding of the data.
Anything short of that is simply an expression of biaseness-which accomplishes nothing.
Bookrunner22
March 3, 2011 at 9:49 pm |
Perhaps Kay understands that focus groups based on SWOT sessions are not usually a method for obtaining accurate data. Being critical of what might be a flawed process could be considered a legitimate observation.
It is not likely to come up with objective data from such a small subjective process. It seems clear from the consultants discussion and possible call for a valid survey by a renowned firm that she knows the SWOT data is anything but reliable.
There were a few very surprising details that did come out of the SWOT sessions. The “love owned branches” is surprising given the makeup of most focus groups. Also surprising, but not undeserved, is the stated need for the Board to become open, transparent and allow the citizens to see the decision making process.
The Board has been asked to demonstrate its new openness and transparency by allowing the public to review the Board’s spending plans before they sign binding contracts that will result in higher taxes. Surely the Board will break from past practice and display its new openness and transparency as they remove the shroud of secrecy and proudly become integral and enthusiastic participants in a new partnership with the residents they serve.